ISO 24512

ISO 24512:2007 provides guidelines for the management of drinking water utilities and for the assessment of drinking water services.

Drinking Water and Wastewater Services

ISO 24512:2007 is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

ISO 24512:2007 addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

The following are within the scope of ISO 24512:2007

  • The definition of a language common to different stakeholders;
  • The definition of the components of drinking water supply systems;
  • Guidelines for the management of drinking water utilities;
  • Guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.

Drinking water and wastewater systems – ISO 24510, ISO 24511 and ISO 24512 for the improvement of service are must-haves for the drinking water industry. Water authorities and operators can rely on them to meet the expectations of consumers in a sustainable way.

Water during a crisis – Safeguarding access to water during a crisis is vital to our survival and recovery. A series of standards are being developed to help communities prepare for the worst (ISO 24518, ISO/TS 24520, ISO/TR 24525).

Footprinting – With water footprint standard ISO 14046, you can help your organization use water efficiently and avoid waste.

Wastewater reuse in irrigation – Public health, the environment, and our soils and crops are the main concerns of future ISO 16075 on the use of treated wastewater in irrigation.

Quality and measurement – Checking the presence of bacteria or measuring the purity of water is possible thanks to ISO standards for sampling, reporting and monitoring. They help us make sure our water is safe. With hydrometry standards, we can make reliable measurements to support water planning and conservation.